Shipping policy

At Pillar & Shield, we are committed to delivering high-quality, faith-inspired apparel straight to your door. Since most of our items are made to order, please review the following shipping details before placing your order.

Processing Time

• Orders are typically processed and printed within 2-7 business days before shipping.
• During peak seasons or holidays, processing times may be slightly longer.

Shipping Time

• Once your order is processed, shipping times vary based on location:
  • U.S. Orders: Estimated delivery in 3-7 business days after fulfillment.
  • International Orders: Estimated delivery in 7-21 business days, depending on the destination and customs processing.

Shipping Costs

• Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

• Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Lost, Stolen, or Delayed Packages

• We are not responsible for lost, stolen, or delayed shipments once they are in the hands of the carrier. If you experience an issue, please contact the shipping carrier directly.
• If your package does not arrive within the expected timeframe, please reach out, and we’ll do our best to assist.

Address Errors

• Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

If you have any questions or concerns about your order, feel free to contact us—we’re happy to help!